On Thursday, May 7th, Primo Japan opened our “Choose the Ring at Home” Online Salon using the free “Live Call” meeting tool.

Our “Choose the Ring at Home” Online Salon is a service that allows customers to complete the entire process of shopping for a ring online from anywhere in Japan without having to go out, from consultations, to placing the order and making delivery arrangements. With the spread of COVID-19 infections, online ring shopping from home has increased. In response to customers who have told us that their entire preparations for marriage have been delayed, we have made it possible to provide more reassuring face-to-face customer service online so that customers can choose a ring with greater peace of mind. With the hopes of making a couple’s special day one that is full of happiness, our qualified specialist jewelry coordinators are ready to assist customers through consultations on a range of engagement and wedding rings, choosing diamonds, finding the perfect fit, coordinating jewelry and much more, as they continue to provide our customers with Primo Japan’s renowned personalized customer support even in an online setting.

※ By appointment only. Please make an appointment request no later than one day prior to the desired appointment date.